how to use wireshark to capture packets on a remote ip

In order for them to identify the correct ones, you will have to let them know by doing the following: This feature is not currently available for UniFi Security Gateways (USGs).Īfter enabling netconsole, these logs will be available to UniFi developers. In the UniFi Network application, navigate to Settings > Site to enable Netconsole on UAPs and UniFi Switches (USWs). If it is still not available, please make sure that the UniFi Network application is also up to date.

This feature is available for UniFi Access Point (UAP) firmware versions 3.7.18 and later please upgrade if using an older version.

In addition to capturing information that resulted in a reboot, using a remote server can simplify the process of sharing log files. The easiest solution at that point is to use a remote log server. Another common scenario is that the user is not actually logged in when the issue happens, so they are unable to see the output and the messages are lost when the AP reboots. In some cases, however, messages can't be sent back over an SSH session to the user. One of the first things UniFi Support will ask for when debugging is the output of cat /var/log/messages or dmesg. How to Share Remote Logging Information.ATTENTION: If your configuration includes any sensitive information such as passwords or public IP addresses that you would like to remove, please do so manually before sharing your information.

How to use wireshark to capture packets on a remote ip